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Audio guides for hotels

Audio guides for hotels: your property's story on every guest's phone

The history of your building, breakfast buffet times and a walk around the neighbourhood, told on each guest's phone and in your hotel's brand. Guests scan a QR code at reception or in their room and it's theirs, with nothing to install.

More than 30 languagesUnder your brandNothing to install
Façade of a historic hotel with wrought-iron balconies full of flowers, on a cobbled old-town street at sunset
Guests ask

How many times a day does your front desk repeat the same thing?

What this building used to be, who lived here, what time the pool closes, where to get a good breakfast nearby, how to get to the viewpoint. It's the same ten questions every day, in several languages and at any hour, and the answer depends on who happens to be on the desk at the time.

An audio guide doesn't replace your team. It takes the repetition off their hands, especially in high season, and gives guests something to do with that dead hour before their room is ready.

Inner courtyard of a hotel with stone arches, a skylight, marble columns and a seating area beside the reception desk
What to tell

What can a small hotel tell its guests in an audio guide?

More than you'd think. These are the stops that work best in a property with history:

01

The building

Before it was a hotel: a convent, a manor house, a family home, a communal courtyard house.

02

The façade and the courtyard

What everyone photographs without knowing what they're looking at.

03

The common areas

The paintings, the tiles and the objects that don't even have a label today.

04

The guest services

The buffet, the spa, the pool opening times, the house rules.

05

The restaurant

Where the dishes on the menu come from and who cooks them.

06

The neighbourhood

The walk the hotel recommends, with every stop on the map.

With eight or ten stops of a couple of minutes each, you already have a complete audio guide.

How it's set up

So who writes it?

Whichever you prefer. You can log in to the dashboard and create the stops yourself, which is included in the fee, or send us your hotel's information and we'll put it together. Either way, there's no recording studio, no voice-over artists and no development involved.

01

You send us your logo, your colours and your hotel's name. We set up the audio guide with your identity, with hosting and your own subdomain included.

02

The stops are created and the script for each one is written. You do it yourself from the dashboard, or we do it with the information you give us.

03

The audio is generated from those texts. If you'd rather use your own voice, you upload your recordings.

04

You publish it and hand out the QR code.

How it reaches your guests

One QR code and it's theirs

You put the QR code on your website, on the reception desk and in the rooms. Guests scan it and the audio guide opens on their phone straight away, with nothing to install and no account to create.

And if they'd rather carry it with them, there's also the app for Android and iOS: they download it once and it works without data or Wi-Fi, which is what saves the corners of the hotel the signal doesn't reach.

  • A QR code on your website, at reception and in the rooms.
  • Opens in the phone's browser, with nothing to install.
  • App for Android and iOS if they want to listen offline.
  • A map with every stop placed on it.
Languages

How many languages can your guests listen in?

More than 30. When you add a language, the audio guide's details are translated for you; the text of each stop you write in that language, and the audio is generated from it. Guests choose theirs when they start.

Your front desk speaks your team's languages. Your audio guide speaks more than thirty.
Accessibility

An audio guide that adapts to every guest

Everyone experiences your hotel in their own way, and the audio guide adapts to them: guests can listen, or read the on-screen text while it plays, in whichever language they choose. What each stop says is up to you, so you can also describe what your hotel is like — the spaces, the distances, where everything is — for those who prefer to hear it. So that no guest misses out on getting to know it.

Your brand

A platform that feels made to measure for your hotel

Your logo, your colours and your hotel's name on every screen of the web audio guide, plus your own subdomain. What guests remember is your hotel.

How brand customisation works
What the fee includes

Everything ready from day one

Having us set it up, or support for changes, is quoted separately.

  • Hosting and your own subdomain, with no technical work on your side.
  • Platform updates and maintenance, at no extra cost.
  • Your identity applied: logo, colours and name on every screen.
  • Self-service setup from the dashboard, whenever and as often as you like.
  • Statistics and ratings, so you know what your guests listen to without asking at reception.
Several properties

What if I have more than one hotel?

You create as many audio guides as you need from the same account, each with its own content. It works just as well for a small group as for a single hotel that wants to keep the guide to the building separate from the walk around the city.

Aerial view of a hotel with a courtyard and pool among the rooftops of a historic city centre
Frequently asked questions

About audio guides for hotels

You or us. You can create the stops from the dashboard, which is included, or give us your hotel's information and we'll put it together, which is quoted separately.

No. They scan the QR code and the audio guide opens in their phone's browser. If they want to listen offline, there's also the app for Android and iOS.

More than 30. When you add a language, the audio guide's details are translated for you; the text of each stop you write in that language, and the audio is generated from the text you approve.

Hosting, your own subdomain, updates and maintenance, your identity applied and self-service setup from the dashboard.

Yes. As well as the generated audio, you can upload your own recordings for whichever stops or languages you prefer.

A 30-day free trial.

Let's talk for twenty minutes

We'll show you how it works, what you need to get started and how it would look in your hotel's brand. No commitment. And if you'd like to try it, you get 30 days free.

Book a session

Or message us on WhatsApp at 682 030 799